Overall Capability

An individual who is a strategic and results-oriented leader who can bridge the gap between business objectives and technology solutions.

My exposures and experiences with industry leading brands such as Advanced Hair Studios, HSBC Bank, Max New York Life, ICICI Prudential Life, Navneet Publications, have helped in build upon a unique blend of technical understanding (in a managerial capacity), project management discipline, data-driven decision-making, and strong commercial acumen.

The experience spans various industries, from wellness industry (hair transplants & hair restoration), financial services sales & distribution and product sales & distribution, demonstrating adaptability and a consistent ability to drive growth, improve efficiency, and lead diverse teams.

Having individually consulted over 1544+ HNI clients and successfully having provided them with over 357+ solutions, has helped me build an eye for detail.

My learnings from those 1000s of interactions have given me my go-to motto: People remember the result, not the process; but without the process there isn't any result!

I consciously hence work towards the process. All roles and responsibilities combined have helped me become adept at implementing digital transformation initiatives, optimizing marketing efforts, and building robust sales and operational frameworks that have directly impacted the bottom line positively.

Core Skillsets & Capabilities

1. Digital Transformation & IT Leadership

• Strategic Digitization: Proven ability to conceptualize, develop, and execute comprehensive digitization strategies, leading to paperless processes, reduced human dependency, and improved operational efficiency across the organization.
• IT Department Setup & Management: Experience in establishing and leading IT departments, including building in-house teams and managing outsourced agencies for various software development projects.
• Software Development Lifecycle Management: Highly proficient in managing the end-to-end software development lifecycle, from defining product features and workflows to quality control (QC) and quality assurance (QA) for complex systems like Corporate Websites, CRM and HRMS.
• Technical Acumen (Managerial): While not a hands-on developer, I have managed custom solutions in Laravel, .Net, Android/iOS, demonstrating an understanding of various technology stacks to ensure timely, budget-compliant, and high-quality delivery.

2. Project Management & Agile Methodologies

• Agile & Scrum Expertise: Deep understanding and practical application of Agile methodologies, including leading daily scrums, conducting Agile ceremonies (sprint planning, reviews, retrospectives), and coaching teams in project charter creation and resource identification.
• Stakeholder Management: Exceptional ability to coordinate with a large number of stakeholders, managers, and leads to prioritize deliverables and align on project goals.
• Risk & Scope Management: Skilled in guiding teams through delivery by effectively managing project scope, identifying and mitigating risks, and resolving issues to ensure smooth execution.
• Team Leadership & Coaching: Demonstrated capability in coaching and mentoring multiple teams to enhance productivity and facilitate successful project delivery.

3. Data Analysis & MIS

• Reporting & Dashboard Development: Expertise in designing and developing sophisticated reporting tools and unified dashboards to track Key Result Areas (KRAs) and performance metrics (e.g., weekly/monthly targets, SKU-level revenue vs. actuals).
• Data-Driven Decision Making: Strong analytical skills, utilizing Excel (Vlookup, Pivots) for data analysis, metrics, and assessing development efforts, leading to data-driven sales decisions and informed, risk-balanced strategic choices.
• Process Improvement: Identified and addressed process gaps, resulting in tangible improvements in client persistency, campaign responses, lead capture, and overall ROI.

4. Digital Marketing & Campaign Management

• Performance Marketing: Experienced in creating and managing performance-driven campaigns across various channels, including PPC, social media, email, WhatsApp, SMS, and SEO.
• Campaign Optimization: Proficient in tracking and analyzing campaign performance using tools like Google Analytics and CRM systems, optimizing channel spends, improving landing pages, and enhancing user experience.
• Lead Generation & Conversion: Focused on encouraging new ideas and partnerships for lead generation, streamlining workflows to reduce lead capture leaks, and segmenting target audiences for better engagement and conversions.

5. Sales, Business Development & Relationship Management

• Revenue Generation: Directly contributed to significant revenue generation over several million rupees independently. Having a proven track record of increasing production metrics and profitability for sales teams.
• Strategic Alliances & Partnership Development: Experienced in heading internal strategic alliances, defining orphan customer base business strategies, and fostering strong partnerships with channel partners at all levels.
• Sales Team Leadership: Responsibilities include leading direct sales teams as a Profit Center head, defining sales strategies, designing promotions, and coaching and motivating teams to enhance productivity.
• Client Relationship Management (HNI): Expertise in managing relationships with High Net Worth Individual (HNI) clients for their individual wellness needs.
• Market Penetration & Distribution: Skilled in product rollouts, initiating channel management, developing market segmentation and penetration strategies, and setting up distribution networks.